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Email: istvan.berecz@carehomenet.com

https://carehomenet.com/hu

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Kestrel Grove Nursing Home Bushey

Ápolási otthon (Egyesült Királyság)Hozzáadás a kedvencekhez

Leírás

Kestrel Grove provides accommodation for people who require nursing and or personal care.
Kestrel Grove is one of the longest established care homes in the country. Established in 1966 we have aquired an enviable reputation in the local area. Being a family run business we can offer the personal service you would expect from a five star care environment. Our objective has always been that we care for our residents as we would like our own family members to be cared for.
In achieving this we create a warm and homely atmosphere where nothing is too much trouble. The Proprietor is available at all times to ensure that every need is catered for. The Matron is fully qualified R.G.N and R.M.N., lives within the grounds, who will discuss with all parties involved the continuing care needs of the residents to ensure all aspects of care are met.
Due to our extremely high levels of nursing and care staff there is never a need to use outside agency staff, ensuring that there is always continuity in the care provided, and the individual staff are aware of each residents requirements.
Our Services
Room Service
Room service is available from 07.30 am to 07.00 pm.
Staff will provide a full range of refreshments throughout the day for all residents and their visitors free of charge. Either ask a member of staff or telephone extension 314 for the New Wing or 326 for the Main House.
Any other request such as sandwiches or guest lunches will need to be ordered through the kitchen on extension 317.
Maintenance
Should you require any maintenance in your room, we have a full on site maintenance team who will be happy to oblige. This may include things such as hanging pictures, moving furniture, changing light bulbs, or any adjustments to your room to make you more comfortable.
Routine maintenance will be reported by members of staff and will be dealt with in the course of their normal duties.
Television
All rooms have television points and televisions will be provided should you not bring your own.
All rooms on the New Wing have Satellite points and a facility is provided in the Main House subject to request. You will be required to organise your own Sky installation and Digibox if you do not already have a service. If you require help with this please ask at reception on extension 310.
Newspapers
All residents will be asked if they require a newspaper or magazine on admission. Should you wish to order a publication or journal, please ask any member of staff or telephone reception on 310.
Laundry
All linen and towels are provided by the home. Please request more pillows or blankets if required. If you wish to provide your own linen please ensure that they are suitably marked.
Personal laundry will be collected on a daily basis and returned the following day. There is a charge of £5.00 per week for personal laundry as some families prefer to take items of clothing home to be washed.
All personal laundry should be appropriately labelled before admission. If this is not possible the laundry will order labels for you and will sew them in as items appear. Kestrel Grove can not be held responsible for missing items should they not be marked properly.
Special Aids
Trained nurses will assess all new residents. Items such as zimmer frames, raised toilet seats, toilet frames and wheelchairs are free of charge.
Should you require specialist equipment, there may be a charge.
Chargeable items are as follows (unless free nursing contribution is provided by the Harrow PCT):
  • Roho Cushion
  • Roho Mattress
  • Harvest Supreme air mattress or similar
Recliner chairs:
The home does have a selection of recliner chairs for general use. Residents must purchase their own recliner chair should they want one. They range from approximately £600 to £1500 for a dual motor and come in various shapes and sizes.
Telephone
All rooms have telephone points and can be connected on request. The system is an internal system although all call charges are set at British Telecom rates. All charges will be billed according to calls made and a nominal rental of £7.50 per calendar month.
You will be provided with your own personal telephone number for direct dialling or calls can be transferred during office hours to your room.
All telephones supplied by British Telecom are compatible with the system. Use all telephones in the normal way ie you are not required to dial any number to get an outside line.
Fire Alarm
A weekly fire alarm test will be carried out every Tuesday morning.
Details of the nearest fire exit are enclosed on the map of the building.
Entertainment
  • We have organised social events on a regular basis. The following is a list of the weekly entertainment program:
    MONDAY:Sometimes a sing a long or Film show
  • TUESDAY: 2.30PM Bingo in the Dining Room
  • WEDNESDAY: Visiting entertainers come and sing or play music
  • THURSDAY: Kept free forDoctor’s round
  • FRIDAY: 11.00 AM Drinks party in Main Wing Lounge
General
Barbecues- weather permitting, barbecues are held in the grounds and tables set in the garden on various days during the summer
Videos- Are shown regularly or on request, from the local video rental store on the Heath
Carers will come and sit with residents in the afternoons and help with jig saw puzzles and play various box games etc. They also will take residents for a walk or wheel in the grounds.
All suggestions are very welcome to enhance your stay with us.
Visiting Services
  • Hairdressing
  • Optician
  • Manicurist
  • Library
  • Chiropodist
  • Aromatherapy/Holistic treatments
  • Dentist
  • Physiotherapy
  • Religion
  • C of E
  • Jewish (on request)
  • The Christian Community
  • Catholic
Kestrel Grove
Complaints Procedure
Kestrel Grove regards all complaints seriously however trivial. All complaints from residents’ relatives or visitors must be made to the Proprietor or Sister in charge. Your complaint will be dealt with by that member of staff and will be resolved where possible. Investigations will be thorough, impartial and where appropriate, take into account all the people involved.
Staff responding to any complaint either from a Service User, Relative or themselves must inform the person in charge and or the Care Manager as soon as possible.
A record is kept of all complaints made and includes details of investigation and any action taken. This record is kept in the Nursing Office. All complaints are dealt with promptly and effectively within a maximum of 28 days.
Electrical Appliances
Electrical appliances are subject to testing to ensure safety and the home will not allow unsafe appliances to be used in the home. The resident will be given the opportunity to have equipment repaired or replaced to bring it to the required standard
Insurance
The home is properly insured by Ecclesiastical Insurance Group. Personal property is insured up to £1000.00 per resident. Personal property that is not covered by the homes policy will require separate cover.
Smoking and Fire Regulations
To comply with fire regulations and for safety of all, residents who wish, or are allowed, to smoke may only do so in designated areas, under supervision and at the resident’s own risk. Visitors should sign the visitors book and familiarise themselves with the fire exits and drills. Lifts must not be used in the event of a fire or emergency.
Visiting
There are no restriction on visiting times, Visitors, including children and well behaved pets are more than welcome at any time. If a meal is required by a visitor, this can be provided for a nominal charge. Beverages are provided free of charge.
Medication
All residents medication will be supervised and administered by the home unless a resident wishes to self medicate. Under self medication, resident’s must store all medication in a locked container which is secured to a fixed point as supplied by the home.
Medical Report
Kestrel Grove does require a Doctors report, with the full medical history of the resident up to the time of admission.
Inventory
An inventory will be made on admission to Kestrel Grove of all personal effects of the resident. If anything is added or removed from Kestrel Grove, Matron must be notified so that the inventory can be updated.
Registered Care Categories:
  • Dementia
  • Old Age
Specialist Care Categories:
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
Admission Information:
  • Ages 60+
Single Rooms: 57
Rooms with ensuite WC: 26
Furnishings and Furniture
Residents are encouraged to bring items of their own furniture and furnishings, in order to personalise their rooms. All items brought into the home must comply with fire resistance requirements as laid down by the Furniture and Furnishings (Fire Safety) Regulations 1988. Furniture made before 1950 is exempt from these regulations. The home will refuse to allow furniture to be brought into the home if it is suspected that there may be a fire risk.

Részleteit

Település Bushey
Utca / házszám Hive Road Bushey Heath
Telefonszám +442089504329
Telefonszám Fax: +442089508074
E-Mail home@kestrelgrove.co.uk
Alkategóriák Cancer Care, Convalescent Care, Dementia Care, Multiple Sclerosis, Old Age, Privat, Physiotherapy, Parkinson's Disease, Respite Care, Stroke
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Berecz István

Email: istvan.berecz@carehomenet.com

https://carehomenet.com/hu

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istvan.berecz@carehomenet.com